Welcome - FREE Shipping & FREE Returns



Shipping Terms & Rates


Shipping Summary (mainland USA)

Shipping Carrier Standard shipping
Shipping Cost Free
Processing time same day (Monday - Sunday)
Delivery time (For most items in store) 2 - 3 Business days (Monday - Sunday)
Tracking Code Included
Order cut-off time 5:00 PM EST (New York)

Please note : Items with longer delivery than noted above will appear with a note on the product details page so you can decide if you still want to place an order or not.
In any case - if you need your items urgently please contact us before you place an order - so we can better estimate shipping speed for you.

There are various options available for shipping and also multiple warehouses. We will normally ship to you in the fastest way possible.
We use USPS / UPS / FEDEX / AMAZON for fast and reliable shipping service

Parcels Damaged In Transit:
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Cancellations:
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Change of Address:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected].

Tracking Information:
Once your order has been dispatched, we will promptly send you an email containing the tracking number. To track your package, you can choose one of the following methods:
1. In the email you receive, simply click on the Orders link, which will redirect you to the tracking page.
2. Alternatively, you can copy the tracking number from the email and visit the respective shipping carrier’s website (such as USPS / UPS / FEDEX / AMAZON) based on who is handling your package.
Once on the carrier’s website, enter your tracking number to receive real-time updates on your shipment’s status.

Shipping Confirmation:
Once your order has been shipped, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking information to become available.

Shipping Restrictions:
We do not ship to PO boxes or APO/FPO addresses. We do not offer international shipping at this time.

Contact:
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at [email protected].

Company: WebCortex
Phone: 1-646-389-1272
Email: [email protected]
Address: 133 NE 2nd Ave # 810, Miami, FL 33132, USA

International orders are not accepted on our site at this time.






SUPPORT LINKS



WHO WE ARE

WebCortex : we operate as a curated online marketplace focused on delivering high-demand products with fast and reliable shipping. Our goal is to provide a seamless and trustworthy shopping experience for all our customers.

We use a dropshipping model, meaning we do not keep physical inventory. Instead, when you place an order, it is routed directly to one of our carefully selected U.S.-based suppliers, who handle the fulfillment and shipping.

We believe in being upfront about how we operate:

All products are sourced from trusted third-party suppliers in the U.S.

WebCortex is your direct point of contact for all transactions, including billing, customer service, returns, and refunds.

You will always receive support directly from us — not from our suppliers.

Our priority is customer satisfaction, and we stand behind every order placed through our store.



CONTACT US


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