Overview
At WebCortex, we prioritize customer satisfaction and aim to make your shopping experience as seamless and enjoyable as possible. If you are not entirely satisfied with your purchase, we offer a straightforward 30-day return policy.

Return Eligibility
You can return items within 30 days of receipt for any reason. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Certain types of items are exempt from being returned:
Opened software
Downloaded software

Return Process
Initiate a Return: Contact our customer service team at [email protected] to initiate your return. Please provide your order number and details about the product you wish to return.
Prepare Your Return: Once your return is approved, pack the item securely in its original packaging and include all accessories, manuals, and documentation.
Shipping: Use the provided return shipping label to send your package back to us. Shipping costs for returns within the 30-day period are covered by us.

Refunds
Once we receive your return, our team will inspect the item. If the item is in its original condition, we will process your refund. A full refund will be credited back to your original method of payment within [number] business days.

Exceptions:
Items that are damaged, missing parts, not in their original condition, or have obvious signs of use may not be eligible for a full refund. Depending on the condition of the returned item, you may receive a partial refund.
Opened software and downloaded software are non-refundable.
Non-Refundable Items Opened software Downloaded software

Contact Us
If you have any questions about our Refund & Return Policy, please contact us at [email protected].
Thank you for shopping with WebCortex. We value your business and strive to provide a positive shopping experience every time.