WHO WE ARE
WebCortex : we operate as a curated online marketplace focused on delivering high-demand products with fast and reliable shipping. Our goal is to provide a seamless and trustworthy shopping experience for all our customers.
We use a dropshipping model, meaning we do not keep physical inventory. Instead, when you place an order, it is routed directly to one of our carefully selected U.S.-based suppliers, who handle the fulfillment and shipping.
We believe in being upfront about how we operate:
All products are sourced from trusted third-party suppliers in the U.S.
WebCortex is your direct point of contact for all transactions, including billing, customer service, returns, and refunds.
You will always receive support directly from us — not from our suppliers.
Our priority is customer satisfaction, and we stand behind every order placed through our store.
![](https://m.media-amazon.com/images/I/11xcG0oAVJL._SL500_.jpg "Tramontina 24\\" Machete With Textured Black Plastic Handle")
